BOWWOW+ Privacy Policy
Welcome to BOWWOW+ (hereafter referred to as "this website"). This Privacy Policy explains how we protect your personal information when you use our services and information provided on this website. Please read the following carefully to understand your rights.
Scope of the Privacy Policy
This policy applies to how we handle personally identifiable information collected when you use our website services. It does not apply to external linked websites or individuals not commissioned or participating in managing this website.
We may, with your consent, share some website information through social media systems like Facebook. If you do not agree, please do not click the consent button or remove/refuse information sharing via the social media platform later. You agree that any personal data you provide about others, such as delivery addresses or contacts, is given with their consent and with proper notification.
Except as required by law, government authorities, or necessary third-party partners, we will not provide your personal data to any third party without consent.
Our Privacy Commitments
We respect your privacy and choices.
We ensure privacy and security are built into our operations.
We will not send marketing messages without your consent; you may change your preferences at any time.
We will never sell your personal data.
We commit to protecting your information and only working with trusted partners.
We will transparently explain how your data is used.
We will not use your information without informing you.
We respect your rights and will accommodate requests within legal and operational responsibilities.
What is Personal Data?
"Personal data" refers to any information that can directly or indirectly identify you, such as your name, email, address, phone number, user ID, profile picture, preferences, purchase history, user content, financial and benefit information, IP or MAC addresses, and cookies.
How We Collect and Use Your Personal Data
We may collect your data when you visit our website, physical store, interact through forms, apps, devices, or social media brand pages. This can occur when you create an account, contact us, purchase products, or through cookies to understand your website/app usage.
Mandatory fields are marked with an asterisk (*) and are used for purposes such as:
Fulfilling contracts (e.g., delivering purchased products)
Complying with legal obligations (e.g., issuing invoices)
If required fields are not provided, we may not be able to provide services or products.
Interaction and Data Collection Overview
Account Creation & Management
Data collected: Name, gender, email, address, phone number, photo, date of birth, ID, username, password, personal preferences, order details, social media data.
Purpose: Manage orders, participate in promotions, marketing, surveys, contests, answer inquiries, provide loyalty programs, and manage preferences.
Legal basis: Fulfillment of contract.
Shopping & Order Management
Data collected: Name, email, address, phone, personal preferences, social media data, transaction info.
Purpose: Complete purchases, notify product availability, track orders, manage payments, protect against fraud, evaluate satisfaction, resolve disputes, and for statistics.
Legal basis: Fulfillment of contract; legitimate interest in service improvement and security.
User Content
Data collected: Name, email, photo, personal preferences, social media data, other personal content you provide.
Purpose: Post reviews, participate in promotions, reuse shared content.
Legal basis: Consent.
Inquiries
Data collected: Name, phone, email, other information provided in queries.
Purpose: Respond to inquiries and refer to related services if needed.
Legal basis: Consent.
Data Collected via Facebook
When using Facebook features or plugins on our site/app, your data is subject to Facebook’s Data Policy. This may include:
Logging in via Facebook account, sharing basic public info with us.
Using Facebook social plugins (like/share buttons).
Accepting cookies/Facebook Pixel to track usage, purchases, ads, and device info.
Displaying relevant ads on Facebook, Instagram, Messenger, or other services.
Facebook does not share your personal data in the matching process and deletes information after use.
Data Protection
Our servers have firewalls, antivirus, and other security measures. Only authorized personnel with confidentiality agreements can access your data.
If services are outsourced, we ensure third parties comply with confidentiality obligations.
Data Retention
We retain personal data only as long as needed to fulfill your requests or comply with legal obligations.
Guidelines:
Purchase-related data: retained during contractual relationship.
Account-related data: retained until account deletion, subject to legal requirements.
Contact
If you have questions or concerns about your personal data, please contact us at: 04-23175883
